FAQ's

• Check in is from 15:00 – 22:00, unless by prior arrangement.
• If you are planning of arriving after 22:00, please let us know if advance, and your booking information will be handed to security at the front gate.

• Check out is at 10:00am.
• Please note you are welcome to use all of the facilities at the resort after checking out / until you are ready to go home.

• Fairways reception will require a R3 000 holding deposit against your credit card. This will only be charged to the card should there be a call on the deposit due to breakages, etc.
• They will also take cash if you do not have a credit card.  This will be held by reception until check out  & after room inspection.

Each chalet has 3 bedrooms: Main bedroom has a queen size bed and en-suite bathroom (separate shower and bath). The 2nd bedroom and loft bedroom have 2 single beds, they share the 2nd bathroom.

• Fully Fitted Kitchen, including Air Fryer, Washing Machine & Tumble Dryer
• Fireplace​ - Firewood & Firelighters can be ordered & delivered to your chalet by contacting reception. Costs of which are payable upon check out.
• Patio Table & Chairs
• Braai
• DSTV (Package)
• Flat Screen & DVD Player
• Hairdryer (in some units) - reception will supply a hairdryer should your unit not have one.
• USB Plug points in bedrooms (in some units)
• Lockable Safe (in some units)

The chalet is serviced daily, except on Sundays unless by prior arrangement. The cost thereof is R150.00 which is settled at Fairways Reception upon check out.

Yes, there's an abundance of free activities at the resort, as well as activities where there are costs associated - please go to our TO DO page to download the activities price list. Activities include:

• Abseil Course (Set times)
• Archery Range
• Air Rifle Range (16yrs +)
• Horse Riding
• Kiddies Pony Rides
• Adventure Golf
• 18 Hole Golf Course
• Golf Carts for hire
• Trout Fishing
• Rowing Boats for hire
• Kayak and SUPs for hire
• Badminton
• Pickleball
• Tennis
• Squash
• Bowls
• Board Games
• Mountain Bike Trails
• Wellness Centre
• Rope Course
• Ziplining
• La Vita Spa

Please call the Glengarry Golf Club directly:
Direct Line: 033 701 1355
WhatsApp: 079 367 1555

Yes the resort does have loadshedding, but does not have a loadshedding schedule due to the day-to-day changes of levels from Eskom. Please use the ESP app, the region is Underberg 12. The resort also has a WhatsApp group that you can join upon check in, and you will receive updates from the General Manager. There is a back up generator that will supply power during peak periods.

• There are vaious swimming pools within the resort and 1 heated outdoor pool.
• Jacuzzis are available as part of the resort shared facilities (i.e. not private).

• Please bring your own food & drinks as the chalets are self catering.
• Bring your own swimming and jacuzzi towels (Bath / Hand towels & Mats are supplied).
• There is a shop at the resort (left hand side of the main entrance) that sell most basics.
  Should there be something you cannot find or forgot to bring, you are able to go to Elands Rest Convenience Store, which is not far outside the resort.
• There is a bottle store located next door to the shop within the resort.
• Facilities are strictly self-catering, no consumables are supplied other than soap, toilet paper, dishwashing liquid & cleaning utensils.

Yes, there are a variety of restaurants & bars to eat or have drinks within the resort and you are able to make reservations upon arrival at the resort.  They are:

• Eagle's Roost
• Bistro Terrace Café
• The Vine Knot
• Bergview Restaurant
• Buck & Trout Bar
• Wildcat Sports Bar
• Bergview Pool Bar
• Glengarry Country Club

Visit our DINING page for more information.

• Yes there is Wifi at he resort.
• Given the remote location of the resort, Wi-Fi access & speed is limited, the 1st 500MB is free, thereafter costs are as follows:
  o Additional 500MB = R50.00
  o Additional 1 Gig = R95.00
  o Additional 2 Gig = R180.00
• You can call reception from the phone in your chalet and advise them of the top up required.
• They will add this to your bill for payment upon check out.

No the resort is not pet friendly. This regulation is essential for preserving our world heritage site's natural beauty and integrity.

• 033 7011 261